Can an agent make the final lending decision?
For clearly in-policy applications with explainable reasons and a full audit trail, auto-decisioning is defensible. Adverse actions, out-of-policy files, and edge cases route to a human underwriter with the analysis pre-populated.
How are reason codes produced?
From the features and policy rules that actually drove the decision — logged per decision and used to generate the consumer notice, so the explanation and the decision can't drift apart.
Does this work with our LOS and bureaus?
BlackGrid connects to loan origination systems, bureaus, and document and verification providers, and permissions every integration — agents read and write through governed, logged connections.