Product
The layer that makes agents trustworthy.
BlackGrid sits between your systems and your agents and governs everything that crosses it — the context going in, the actions coming out, and the record of both. Here's what's inside.
Architecture
One layer, four jobs.
BlackGrid does the unglamorous infrastructure work that decides whether an agent can be trusted: it unifies context, grounds outputs, enforces oversight, and records lineage. Everything else on this page is detail on those four.
01
Context
Unify systems into one permissioned layer.
02
Trust
Ground every output; keep it explainable.
03
Control
Checkpoints and guardrails you configure.
04
Lineage
A complete, exportable record per action.
Capabilities below describe the platform as designed. We validate each against your own workflow and environment during the design-partner pilot before anything goes to production.
01 · Context
A governed context layer over your systems.
Connect your sources once. BlackGrid resolves core banking, policy, claims, servicing, CRM, and unstructured documents into one queryable context layer, with permissions enforced at the field level. Agents and people request context; the layer returns only what the requester is cleared to see, current and tied to its origin. [PLACEHOLDER: graph vs. store, refresh model, connectors list]
- Field-level permissions and access scoping
- Source-of-record traceability on every fact
- Structured + unstructured unified
- Model- and system-agnostic by design [PH: confirm]
IBM: <1% of enterprise data lives in today's models. BCG: the target state makes the record itself the single source of truth.
02 · Trust
Grounded answers, traceable to the source.
Every agent output is anchored to the specific context it used, and that link is preserved. Open any answer and read straight back to the policy clause, the claim note, the document line it relied on. When an output is wrong, you find the cause, not just the symptom — and you fix the context, not the guesswork.
- Source citations attached to every output
- Confidence and grounding signals surfaced, not hidden
- Replay: reconstruct what an agent saw and why [PH: confirm]
McKinsey: inaccuracy is the most-experienced AI risk; explainability the most under-managed.
03 · Control
Checkpoints where they matter, guardrails everywhere else.
Decide which actions an agent may take on its own and which require a human to approve. BlackGrid enforces those rules and routes high-stakes or irreversible actions to the right person before anything happens — then records the decision. Following the agent definition the industry uses, the system can halt and hand control back to a human at any defined point.
- Configurable checkpoints by action risk and value
- Guardrails on tools and autonomy levels
- Graceful hand-off and escalation paths
- Every approval and override recorded
OpenAI: agents should escalate to a human on high-risk, sensitive, or irreversible actions.
04 · Lineage
A complete record, ready to defend.
BlackGrid records the lineage of every action — the context it drew on, the output it produced, the checkpoint it passed, the human who approved it — as an exportable, time-stamped trail. When your risk committee, auditor, or examiner asks “what happened, and why,” the answer is one query away, not a forensic project.
- End-to-end, time-stamped lineage per action
- Exportable for audit, model risk, and regulatory review
- Retention and access controls [PH: confirm]
Geneva Association: a clear measurement/audit framework is essential to control “black-box” risk as model complexity rises.
Security
Built for the people who say no.
Your security and compliance teams should be the easiest part of the deal. BlackGrid is designed for regulated environments: least-privilege access, data isolation, and your choice of deployment.
| Area | Specification & status |
|---|---|
| Deployment | [PLACEHOLDER: SaaS / private cloud (VPC) / on-prem / air-gapped — confirm] |
| Certifications | [PLACEHOLDER: SOC 2 Type II, ISO 27001 — confirm status; do not publish until verified] |
| Data handling | Not used to train models · field-level access control · [PH: retention/residency] |
| Identity | SSO / RBAC [PH: confirm] |
Status shown honestly: “in progress” vs. “available” will be labelled per item. Nothing is published as certified until verified.